Scaling Your eDiscovery Program: Self Service to Full Service

In the second episode of season five, co-hosts Bill Mariano and Rob Hellewell kick off the show with Sightings of Radical Brilliance. In this episode, they discuss Solos Health Analytics’s new technology (FeverGaurd) that was designed as a fever detection software to stop the spread of COVID-19 and the PPI challenges it could raise. 

Next, they bring on Claire Caruso of Lighthouse. Together, the three of them talk through how to scale ediscovery programs from self-service to full-service and back through the following questions: 

• When would one need to transition from self service to full service, and back to self service? 
• What are the benefits of making these moves?
• What are some of the key things to look out for? 
• What are some recommendations for folks looking to optimize their structure?

Our co-hosts wrap up the episode with a few key takeaways. If you enjoyed the show, subscribe here, discover more about our speakers and the show here.

Related Links

• Blog Post: How to Bring eDiscovery In House from Seasoned Self-Service Adopters
• Podcast Episode: The Future of On-Demand SaaS Software for Small Matters – A Self-Service Model Story
• Blog Post: Overcoming  Top Objections for Moving to a Self-Service eDiscovery Model
• Blog Post: Building a Business Case for Upgrading Your eDiscovery Self-Service Practices in Six Simple Steps
• Podcast Episode: Moving to the Cloud Part 1: A Corporate Journey