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August 3, 2023
Lighthouse Self-Service Solution Uplevels Compliance Investigations
In-house legal and compliance teams use Lighthouse Spectra, a cloud-based, self-service legal technology platform, to achieve a more efficient and scalable approach to compliance monitoring. Our self-service technology keeps clients well ahead of audits and compliance risks, while lowering the costs and inefficiencies inherent to compliance monitoring, particularly for companies working in heavily regulated industries. Clients avoid the processing fees and wait times that burden compliance reviews by quickly and easily loading their own data. Then, they leverage industry leading technology to create repeatable, scalable compliance workflows that quickly cull out irrelevant data and uncover key information. The results are lower risk, faster results, and unprecedented savings. Repeatable and Effective Self-Service Compliance Investigation Workflow Below, we‚Äôve detailed a sample self-service compliance workflow‚Äîincluding real results that our clients have achieved at each step during internal investigations. Similar workflows have been used by our clients to deliver up to 96% reduction in document review and over $800K in savings across a single investigation. Step 1: Automated Data Upload, Processing, and Deduplication What it does : Reduces administration time, speeds up investigation setup, reduces hosting costs, reduces review population by removing duplicates Lighthouse self-service automation features reduce the manual set up tasks that often delay the start of an investigation (data import, processing, etc.). Clients can leverage Lighthouse‚Äôs native file managing technology at this point to significantly reduce hosting costs‚Äîby only loading native files if or when they‚Äôre necessary to the investigation. Once data is uploaded and processed, clients can deploy Lighthouse deduplication technology to immediately remove redundant data. Results : Enabled an investigation team to start analysis one week earlier than standard processing; reduced data population by 25%. Step 2: ECA Culling and Search Term Iteration What it does : Reduces review populations by removing irrelevant documents Once processed and deduplicated, clients use our customized culling and search term iteration processes to swiftly narrow the scope of documents for review. Results : Reduced review population of an internal investigation by over 78%. Step 3: Thread Suppression and Proprietary Review Technology What it does : Reduces review populations by identifying the most unique documents Clients can then implement customized workflows that combine email thread suppression with Lighthouse review technology to identify the most unique documents. Results : Reduced review population of an internal investigation by over 50%. Step 4: Lighthouse TAR and Advanced Analytics What it does : Finds the key documents that matter to investigations. After the culling process, clients often deploy Lighthouse‚Äôs Continuous Active Learning TAR workflows to find relevant documents. Once reaching a point of diminishing returns, advanced analytics such as clustering, categorization, and concept searches can be deployed to ensure that no relevant documents were left behind. Results : Reduced review population of an internal investigation by over 60%. Corporate Case Studyspectra; self-service, spectra; compliance-and-investigationsediscovery-review; client-success; ai-and-analyticsCase-Study; client-success; ai-and-analytics; analytics; Compliance-and-Investigations; Corporate; Corporation; data-analytics; eDiscovery; fact-finding; healthcare-investigations; investigations; machine-learning; predictive-coding; Processing; risk-management; self-service, spectra; Spectra; TAR; TAR-Predictive-Coding; technology-assisted-review; edicovery-review; ai-and-analytics
August 3, 2023
Unprecedented Review Accuracy and Efficiency in Federal Criminal Investigation
A global transportation company was under investigation for possible infractions of the Foreign Corrupt Practices Act (FCPA) in India. The company‚Äôs legal counsel needed to quickly produce responsive documents and find key documents to prepare their defense. Key Results 4M total documents reduced to 250K through 2 rounds of responsive review, with precision rate and recall of 85% or higher. 810 key documents quickly delivered to outside counsel, saving them hours of review and gaining more time for case strategy. A Complex Dataset Requiring Nuanced Approaches The company collected 2M documents from executives in India and the U.S. Information in the documents was extremely sensitive, making it critical to produce only those documents related to the India market. This would be impossible for most TAR tools, which use machine learning and therefore can‚Äôt reliably differentiate between conversations about the company‚Äôs business in India from discussions solely pertaining to U.S. business. Finding key documents to prepare a defense was challenging as well. The company wanted to learn whether vendors and other third parties had bribed officials in violation of the FCPA, but references to any such violations were sure to be obscure rather than overt. Zeroing In On the Right Conversations Lighthouse used a hybrid approach, supplementing machine learning models with powerful linguistic modeling. First, our linguistic experts created a model to remove documents that merely referred to India but didn‚Äôt pertain to business in that market, so that the machine learning TAR wouldn‚Äôt pull them into the responsive set. Then our responsive review team developed geographic filters based on documents confirmed as India-specific and used those filters to train the machine learning model. The TAR model created an initial responsive set, which our linguists refined even further with an additional model, based on nuances of English used in communications across different regions of India. By the end, our hybrid approach had reduced the corpus by 97%, with an 87% precision rate and 85% recall. Once this first phase of review was successfully completed, Lighthouse dove into an additional 2M documents collected from custodians located in India. Finding Key Documents Among Obfuscated Communications To help inform a defense, our search specialists focused on language that bad actors outside the company might have used to obfuscate bribery. The team used advanced search techniques to examine how often, and in what context, certain verb-noun pairs indicating an ‚Äúexchange‚Äù were used (for instance, commonly used innocent pairings like give a hand vs. rarer pairs like give reward). The team could then focus on the documents containing language indicating an attempt to conceal or infer. $1.7M Saved, 810 Key Documents Found to Support Defense Lighthouse performed responsive review on two datasets of 2M documents each, reducing them to less than 250K and saving the client more than $1.7M. Out of the 237K responsive documents, Lighthouse uncovered 810 hot docs spanning 7 themes of interest. The work was complete in just 3 weeks and enabled outside counsel to provide the best defense to the underlying company. Corporate Case Studykdi; key-document-identification; case-study; investigations; reviewediscovery-review; client-success; ai-and-analyticsCase-Study; client-success; ai-and-analytics; analytics; document-review; eDiscovery; fact-finding; investigations; KDI; key-document-identification; keyword-search; TAR; TAR-Predictive-Coding; technology-assisted-review; machine-learning; transportation-industry; automotive-industry; edicovery-review; ai-and-analytics
August 1, 2023
Connecting Matters for Better, Faster eDiscovery
A healthcare provider needed help simplifying ESI hosting for a complex series of 14 related matters across 9 states (and growing). Lighthouse went above and beyond‚Äîproviding a unified workflow from hosting to review. Key Actions Quickly migrated 11M documents from existing Relativity and non-Relativity databases into a single repository, supported by AI Created one sophisticated workflow‚Äîfrom ESI storage to managed review‚Äîfor over 14 matters across 9 states (and any other matters that arise in the future) Leveraged advanced technology to facilitate data re-use, data reduction, and review efficiency ‚Äç Key Results Avoided duplicate collections, hosting, and review of 1.2M documents Instantaneously provided production sets to all 14 matters, giving local counsel time to focus on unique matter documents before production Set case teams up for success in future matters with a readymade data repository, workflow, and trained review team‚Äîexponentially increasing the client‚Äôs ROI Data Everywhere and No One to Turn To A large healthcare provider was facing a growing number of separate but related litigations. With 14 ongoing matters in 9 different jurisdictions, the company‚Äôs data was spread out across multiple ESI vendors and a variety of review databases. The hosting costs of this data sprawl was threatening to explode the company‚Äôs overall budget. And with each case team and vendor taking their own approach to case strategy and review, in-house counsel was busy herding cats rather than managing overall litigation strategy. They came to Lighthouse desperately seeking a way to consolidate their overall eDiscovery approach to these matters. A Streamlined Solution for Multiple Matters, from Hosting Through Review Lighthouse seamlessly integrating all related matters into an advanced document repository. Backed by AI, this repository connected insights across matters and maximized work product reuse. Using this repository as a base, our experts built a sophisticated eDiscovery workflow for all 14 individual matters. Each process in every individual matter‚Äîfrom hosting to document review‚Äîwas purposefully designed around insights and data from all other related matters. The result of this holistic approach was more efficient, consistent, and accurate eDiscovery across every matter‚Äîat a much lower cost than could ever have been achieved with a traditional siloed approach. Here‚Äôs how we did it: Faster, More Versatile Migration Capabilities With our advanced technology and unique migration expertise, Lighthouse quickly migrated 11M documents from existing databases‚Äîincluding Relativity and non-Relativity‚Äîinto an advanced AI-backed document repository. At the outset, the team worked closely with the client to understand the scope, types of data, and future needs, so that the migration flowed quickly and efficiently. This approach meant that the client only had to process data once, rather than paying for processing and re-processing data with every matter. Individual case teams also immediately reaped the benefit of data and insights from every related matter, including matters that had already been successfully litigated. This helped counsel anticipate issues in their own matters, while re-using review work product for greater efficiency and consistency‚Äîultimately saving costs and improving matter outcomes. One Hash for Unprecedented Cross-Matter Deduplication and Efficiency Unlike other data storage repositories, the Lighthouse AI-backed repository adds a hash system unique to Lighthouse. This technology normalizes documents before adding a hash value, extending our deduplication power and allowing us to identify all duplicate documents beyond what is possible using traditional deduplication technology. Our unique AI hash system also enabled faster insights into opposing party productions. The Lighthouse team used the system to compare newly received productions in one matter against documents previously received in other matters. Where matches were found, any issue coding one case team applied to a document was carried over and applied to new matching documents. This helped facilitate case team collaboration and a consistent legal strategy across matters. Broad Bench of Data Experts Rather than paying separate vendors for expertise in individual matters, in-house counsel and local case teams leaned on Lighthouse‚Äôs unified bench of subject matter experts‚Äîincluding ESI processing and hosting, advanced analytics, and review specialists. These experts worked together as a dedicated client service team, providing a uniquely holistic view of the entire array of related matters. However, individual specialists tagged in to perform work only when their expertise was needed, ensuring that the company didn‚Äôt rack up expensive invoices for consulting services they didn‚Äôt need or use. When our experts were called in to help, they were able to identify areas for greater efficiency and cross-matter consistency that would have been impossible if the client had remained with a siloed approach to each matter. For example, before review began, Lighthouse review experts counseled individual case to teams to implement a coding layout for each jurisdiction that facilitated work product reuse and consistency across matters. As new related matters come up, our experts will bring their deep institutional knowledge to continue to drive these types of unique efficiency and consistency gains. A Strategic Approach Leads to Faster Reviews and Productions Once data was migrated into the document repository, Lighthouse review experts designed one strategic review plan for all 14 matters that lowered costs and maximized data reuse and cross-matter insights. As part of this plan, Lighthouse created one national review database and separate jurisdiction-specific review databases. Then, Lighthouse experts used advanced AI and review technology to isolate a core set of 150K documents within the 11M documents housed in the repository that were most likely to be responsive across all jurisdictions. This core set was published to the national review database and fully reviewed by an experienced Lighthouse review team trained by our review managers to categorize each document for both national and jurisdictional responsiveness. After review, Lighthouse copied this strategic production set to each jurisdictional database. This approach kept hosting costs drastically lower for each individual matter, while providing all local case teams with an immediate first production, well ahead of production deadlines. Corporate Case Studyai; ai-and-analytics; analytics; artificial-intelligence; big-data; case-study; corporation; corporate; data-analytics; data-re-use; data-reuse; document-review; ediscovery; ediscovery-migration; healthcare-litigation; litigation; managed-review; prism; tar; tar-predictive-coding; technology-assisted-reviewediscovery-review; ai-and-analytics; client-successAI, ai-and-analytics, analytics, artificial-intelligence, Big-Data, Case-Study, Corporation, Corporate, data-analytics, Data-Re-use, Data-Reuse, data-re-use, document-review, eDiscovery, eDiscovery-Migration, healthcare-litigation, litigation, managed-review, Prism, TAR, TAR-Predictive-Coding, technology-assisted-review, ediscovery-review, ai-and-analytics
July 1, 2023
Simplifying Complex Multi-District Document Review
A large healthcare provider faced a series of related matters requiring document review. Lighthouse designed and executed a single review workflow that provided accurate, consistent, and efficient productions. Lighthouse Managed Review Results Efficient, compliant productions across 14 matters in 9 states (and counting) Nuanced document review performed by one experienced review team, eliminating the need to train multiple review teams Case teams avoided re-reviewing 150K core documents by reusing 100K high-quality review decisions and redactions A Perfect Storm of Review Complexities A large healthcare provider was facing 14 related matters across 9 states. The initial corpus of documents numbered 11M, with each jurisdiction adding more. While each matter shared a core set of relevant issues, they all had their own unique relevancy scope and were being handled by different outside counsel and eDiscovery teams. The corpus was also littered with personally identifiable information (PII) that required identification and redaction by review teams before production. Combining Expertise and Tech to Drive Efficiency The company turned to Lighthouse because of our extensive experience working on complex document review. Our review managers developed a sophisticated workflow to reduce the number of documents requiring review and re-review across jurisdictions by leveraging advanced technology. Custom Workflow Enables Work Product Reuse To lower costs and maximize consistency across matters, Lighthouse created an overall document repository and review database, as well as separate jurisdictional databases. The team migrated all 11M documents into the document repository and used advanced AI and review technology to isolate a core set of documents that were most likely to be responsive across all jurisdictions. Our review managers efficiently worked with all outside counsel teams to validate this core set. They also suggested and implemented a coding layout for each jurisdiction to facilitate work product reuse and consistency across matters. One Skilled Review Team and Review Process for All Matters Our combination of managed review, advanced technology, and custom data re-use workflow resulted in a single document set that met all jurisdiction-specific production requirements. These documents were duplicated across all databases for immediate production in multiple matters. To get to this caliber of review, our review managers used technology to reduce the number of documents needing eyes-on review to 90K and trained an experienced review team on both universal and jurisdictional responsiveness. Technology was also used to expedite PII redaction and propagate coding to the core set of 150K documents. Unprecedented Review Time and Cost Savings With Lighthouse‚Äôs review approach, each case team had more freedom in how they structured their post-production workflows. Our approach also provided stricter control of data and enabled more accurate and predictable billing for the client. Further, all 14 matters now had an initial production ready at the push of a button. In addition to lowering costs, this gave local counsel additional time to assess case strategy, with the first production available in advance of agreed-upon deadlines. Instantaneous Initial Production for Multiple Matters Beyond the stellar review outcomes achieved across each matter, Lighthouse‚Äôs strategic workflow and use of technology also saved the client an impressive $650K‚Äîa delightful surprise to the client, who was prepared to pay more for such a complex litigation series. As new related matters arise, the client can engage a trained and experienced review team ready to hit the ground running. Corporate Case Studycase-study; ai; ai-and-analytics; analytics; artificial-intelligence; big-data; corporation; corporate; data-analytics; data-re-use; data-reuse; document-review; ediscovery; litigation; prism; pii; phi; healthcare; healthcare-litigation; hipaa-phi; managed-review; review; tar-predictive-coding; technology-assisted-review; tar; productionediscovery-review; ai-and-analytics; client-successCase-Study, client-success, AI, ai-and-analytics, analytics, artificial-intelligence, Big-Data, Corporation, Corporate, data-analytics, Data-Re-use, Data-Reuse, data-re-use, document-review, eDiscovery, litigation, Prism, PII, PHI, Healthcare, healthcare-litigation, PII, PHI, HIPAA-PHI, managed-review, document-review, review, TAR-Predictive-Coding, technology-assisted-review, TAR, Production, ediscovery-review, ai-and-analytics
March 15, 2022
Lighthouse Streamlines a Complicated False Claims Investigation
Over the course of five months, Lighthouse delivered approximately 4,500 documents for review‚Äîout of the 2.3 million document review set‚Äîfor a Fortune 100 health insurance provider. The Challenge Complex internal False Claims Act investigation 2.3M total documents for review Five-month timeline and tight budget Lighthouse Key Actions Provided curated weekly deliveries of the most important, inclusive documents for review‚Äîwith no redundant or duplicative versions Compiled summary reports of each delivery (including highlights of high-priority information) to expedite counsel review Out of 2.3M documents, identified and delivered just the 4,500 documents counsel needed to review in order to conduct a comprehensive legal analysis Key Results for Counsel Immediately gained a grasp on the relevant facts and timelines hidden within a massive review set‚Äîwithout wasting time reviewing irrelevant information Quickly developed a deeper understanding of the underlying risks and nuances of the investigation, through consistent and iterative communication with Lighthouse search experts Confidently completed the investigation on time and within budget‚Äîeven after large volumes of new data were added mid-investigation A Challenging Internal Investigation into False Claims Act Violations A Fortune 100 health insurance provider was pursuing an internal investigation involving potentially improper diagnosis practices undertaken by a wholly-owned provider group. The scope of the investigation included analysis of reimbursements processed across 20+ disease categories, potentially triggering False Claims Act violations. With 2.3M documents to review, it was unclear how the internal investigation would be completed within a constrained budget and timeline. Counsel reached out to Lighthouse for help. Lighthouse Hands Counsel the Keys to a Focused, Efficient Investigation A small team of Lighthouse information retrieval, legal, data science, and linguistic experts immediately began working with counsel to understand the specific allegations at issue, as well as catalogue the various sources of data that needed to be investigated. The team then designed and executed a battery of complex searches tailored to find instances of fraud or wrongdoing related to the allegations at hand. By staying in close communication with counsel, the Lighthouse team ensured that new search requirements and data sources were quickly integrated into the workstream to support fact development. On a weekly basis, Lighthouse delivered a streamlined set of documents responding to counsel‚Äôs evolving theory of the case. These deliveries also included a detailed breakdown of the categories of documents identified each week, descriptions of relevant internal processes and policies, and flagging of high-priority documents of particular interest to counsel. Each delivery was distilled down to only the most inclusive, non-redundant versions of relevant documents. In addition to keeping pace with ongoing requests and deliverables, the Lighthouse team also re-executed previous searches to address waves of new data rolling in midway through the engagement. A Faster and More Comprehensive Investigation Resolution Over the course of five months, Lighthouse delivered approximately 4,500 documents for review‚Äîout of the 2.3 million document review set. The Lighthouse deliveries encompassed everything counsel needed to know in order to resolve their investigation‚Äîand nothing more. The team accomplished this precision through deep subject matter expertise surrounding the allegations and underlying issues at play, consistent and effective communication with counsel, expert topic-based searching, and additional proprietary data analytics to remove unnecessary duplicative content. By the end of their short engagement with Lighthouse, counsel had developed a comprehensive understanding of the pertinent risk areas and confidently completed their investigation‚Äîon time and within budget. Corporate Case Studycase-study; corporate; corporation; ediscovery; fact-finding; document-review; investigations; kdi; key-document-identification; keyword-search; insurance-industry; analytics; ai-and-analyticsediscovery-review; ai-and-analytics; client-successCase-Study, client-success, Corporate, Corporation, eDiscovery, fact-finding, document-review, investigations, KDI, key-document-identification, keyword-search, insurance-industry, analytics, ai-and-analytics, ediscovery-review, ai-and-analytics
August 15, 2022
Lighthouse Uncovers Key Evidence in Fast-Paced Employee Fraud Investigation
Lighthouse experts uncover key evidence in just two weeks eliminating 97% of document set. The Challenge Complex internal investigation into potential employee fraud 627K total documents Two-week timeline Key Results for Counsel Confidently completed a complex fraud investigation in just two weeks‚Äîwithout fear of missing critical information Significantly mitigated risk to the company through the identification of previously unknown internal control gaps Lighthouse Key Actions Executed 22 strategic searches, based on expert analysis, to identify all relevant evidence of employee fraud and misconduct Uncovered hidden information, previously unknown to counsel, that revealed additional acts of fraud, embezzlement, and misconduct by targeted employees‚Äîas well as potentially problematic internal control gaps Out of 627K documents, identified and delivered, just the 16K documents counsel needed to review in order to conduct a comprehensive fact investigation A Complex Employee Fraud Investigation The audit division of a health insurance provider was pursuing an internal investigation involving potentially concealed employee conflicts of interest with external vendors. The allegations involved possible defrauding of the parent organization through noncompliant contract and billing practices, as well as embezzlement of membership incentives for personal use and gain. With approximately 627K documents to review on an exceptionally tight timeline of two weeks, it was unclear how a comprehensive internal investigation would be completed to ensure proper due diligence. Counsel reached out to Lighthouse for help. Lighthouse Experts Quickly Uncover Key Evidence A small team of Lighthouse information retrieval, legal, data science, and linguistic experts immediately began working with counsel to understand the specific allegations at issue. As part of this work, the Lighthouse team catalogued the various sources of data that needed to be investigated. Based on counsel‚Äôs theory of the case, the team devised eight main search themes that would enable them to find instances of fraud or wrongdoing related to the allegations at hand. Over the course of the short two-week engagement, the Lighthouse team completed 22 discrete searches with corresponding deliveries based on expert analysis of the eight priority search themes. Each delivery was distilled down to include only the most inclusive, non-redundant versions of relevant documents so counsel wasn‚Äôt bogged down by reviewing a slew of duplicative and/or irrelevant documents. Over the course of searching, Lighthouse experts quickly uncovered new key information that was previously unknown to counsel. This information revealed a picture of internal control gaps used to circumvent company policies, leading to problematic vendor contract arrangements and suspect billing practices. Separately, the Lighthouse team also uncovered details of relevant personal circumstances of targeted employees. This new information shed light on the potential motivation for bad acts, including substantial personal debt, resentment of parent company controls, and personal relationships with superiors in the management reporting structure. Significant Risk Mitigation and Faster Investigation Resolution with Lighthouse In just two weeks, Lighthouse delivered a targeted set of approximately 16K documents, out of a total 627K in the review set. The Lighthouse deliveries represented everything counsel needed to know about the possible fraudulent employee activity‚Äîincluding concealed information that posed significant risk to the company if it had been left undiscovered. The team was able to accomplish this precision through deep subject matter expertise regarding the fraud allegations, comprehensive metadata analysis and emotional content detection, consistent and effective communication with counsel, expert topic-based searching, and exhaustive content deduplication. With Lighthouse‚Äôs partnership, counsel quickly gained a thorough understanding of the internal controls, potential fraud, and the embezzlement issues at play‚Äîultimately enabling them to significantly mitigate risk and complete their investigation in just two weeks. Corporate Case Studycase-study; corporate; corporation; ediscovery; fact-finding; document-review; investigations; kdi; key-document-identification; keyword-search; insurance-industry; analytics; ai-and-analytics; fraud-detectionediscovery-review; ai-and-analytics; client-success; lighting-the-path-to-better-ediscoveryCase-Study, client-success, Corporate, Corporation, eDiscovery, fact-finding, document-review, investigations, KDI, key-document-identification, keyword-search, insurance-industry, analytics, ai-and-analytics, fraud-detection, ediscovery-review, ai-and-analytics
December 30, 2021
The Benefits of Best-in-Class Technology on a High-Stakes Matter
By partnering with Lighthouse, clients reduce their data and save millions of dollars while ensuring quality and security. What They Needed Recently, Lighthouse was brought in by the Department of Justice (DOJ) of a large western US state who had to produce data for a high-stakes, multi-million dollar breach of contract matter. The client was dissatisfied with their current eDiscovery panel and was looking for a new provider who could help centralize eDiscovery with document review, use advanced technologies to reduce data, and ensure quality and security. How We Did It To kick things off, Lighthouse and the client team met to discuss the key goals and expected outcomes of this particular case. It became very clear that the client wanted to reduce data in a defensible way and so our team of legal and technology experts got to work. At the start of the matter, our team collected and processed more than 3.5TBs of client source data (i.e. 9M documents) as well as 98K documents that had been produced by opposing counsel and 135K documents that had been produced by 22 various third parties. In addition, we collected approximately two dozen mobile devices as well as advised and assisted outside counsel on a declaration defending the process for collection and production of mobile devices. Next, we brought in the use of best-in-class technology. We leveraged our search consulting team to apply our early case assessment (ECA) tool to the data after processing, and less than 14% of the original corpus (i.e. 1.2M documents) was promoted from the ECA database. Within the ECA environment, we assisted the client with culling, search term iteration, and helped the client to develop and sample search terms for use during negotiations with opposing counsel. After agreeing upon and validating search terms with opposing counsel, the result set was promoted from ECA for review. Within the review environment, we instituted a technology assisted review (TAR) workflow to reduce the overall review population to 420K documents (a 65% reduction after applying ECA) and prepared defensibility reports for opposing counsel. Finally, we used our thread suppression technology to suppress duplicative emails. ‚Äç We then developed a custom automated workflow to incorporate confidential de-designation decisions from 16 co-defendants on individual documents and reproduced them. An additional 155K documents were loaded directly to review without culling. For review of the remaining ~500K records, we then implemented our managed review solution‚Äîmanaging a review team (provided by our trusted review partner) through a very successful first pass review, privilege review, and privilege log creation process. ‚Äç The Results Ultimately, the client produced 260K documents in this matter and saved significant time and money. Lighthouse was able to reduce the original corpus by more than 95% through the use of best-in-class technology and our legal, review, and technology experts. Because of the service quality, support, breadth of capabilities, and expertise exhibited during the matter, the client has since migrated several active matters from different providers to Lighthouse. ‚Äç Corporate Case Studycase-study; ediscovery; tar; tar-predictive-coding; investigations; analytics; predictive-coding; privilege; privilege-reviewediscovery-review; ai-and-analytics; client-successCase-Study, client-success, eDiscovery, TAR, TAR-Predictive-Coding, investigations, analytics, predictive-coding, privilege, privilege-review, ediscovery-review, ai-and-analytics
April 1, 2022
Lighthouse Achieves Review Efficiency and Cost Control for a Global Healthcare Company
Lighthouse partners with a healthcare company, saving $145K in document review costs after reducing review time by 90% through a custom review process. How We Did It Initial Processing Lighthouse used our proprietary processing automation to ingest, load, and deduplicate a total of 690K documents. Our deduplication process was able to immediately achieve a 25% data reduction by removing 175K documents. ECA Culling and Search Term Iteration Results Next, Lighthouse applied our customized culling and search term iteration processes to the 143K eligible documents and families. This process removed 81K documents, reducing the review population by over 55%. Thread Suppression and Proprietary Review Technology Results Lighthouse then implemented a customized workflow that combined email thread suppression with our proprietary review technology to identify the most unique documents. This process removed a total of 31K documents from the review population, thereby reducing the review population by another 50%. Lighthouse TAR and Advanced Analytic Results After the culling process, Lighthouse‚Äôs Review & Advanced Analytics team guided counsel through a Continuous Active Learning TAR workflow to find relevant documents. Once we reached a point of diminishing returns, we leveraged advanced analytics such as clustering, categorization, and concept search to ensure that no relevant documents were left behind. Our TAR and advanced analytics removed 17K documents, representing another 50% in data reduction. Corporate Case Studycase-study; corporate; corporation; ediscovery; tar; tar-predictive-coding; ai-and-analytics; analytics; predictive-coding; healthcare-litigation; healthcare; processing; machine-learningediscovery-review; client-successCase-Study, client-success, Corporate, Corporation, eDiscovery, TAR, TAR-Predictive-Coding, ai-and-analytics, -analytics, predictive-coding, healthcare-litigation, Healthcare, Processing, machine-learning, ediscovery-review
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