Challenges
The legacy environments included approximately 2,200 repositories with structured data. IT aimed to decommission these systems to reduce costs, while Legal needed confirmation that legal holds were preserved before signing off on each system. The client also had to navigate international data privacy regulations, particularly when data consolidation meant data was moved across borders. Initially, two service providers split the responsibilities: the General Counsel’s office engaged one, and the eDiscovery department turned to Lighthouse because they had a long-term relationship. This fragmented approach introduced inefficiencies and risk.
Solutions
Lighthouse consultants:
- Liaised between Legal and IT, validating preservation plans for each repository.
- Built a detailed playbook, documentation standards, and a quality control process to provide consistency across the project.
- Conducted regular review calls with IT.
- Approved or rejected plans based on standards defined by Legal, ensuring retrieval capabilities, immutability, and long-term access.
When the client saw our approach, they consolidated the work under Lighthouse, extended the engagement by 24 months, and rescoped the project.
Wins
The acquiring company:
- Gained a defensible, repeatable preservation process aligned with legal and regulatory obligations.
- Decommissioned costly legacy systems while maintaining legal hold compliance.
- Improved coordination between Legal and IT, expediting approvals.
- Mitigated regulatory risk by tracking and documenting preservation decisions.
- Ensured cross-border data preservation aligned with jurisdictional privacy regulations.
- Reduced long-term operational costs by retiring expensive platforms.
Take Aways
This project illustrates how cross-departmental cooperation can reduce risk and costs in post-acquisition decommissions and rationalizations. With a well-designed playbook and a team fluent in legal obligations and technical systems, the client adopted a defensible preservation strategy and unlocked long-term savings.