An extension of your team
At Lighthouse, our top priority is ensuring a smooth start and ongoing successful partnership with our clients. At the outset, we assign each client a pod of seven to ten experts in different time zones to allow for extended coverage, including internationally, as needed. Our pods consist of a client director, account manager, client development manager, and discovery analyst along with a blend of project managers. Your pod brings a pragmatic approach and strategic thinking to every phase of your case, and it serves as your primary contact throughout your matter or across multiple matters.
As a group, the pod develops institutional knowledge of your data, preferred processes, and goals. This approach ensures consistent coverage from your pod, enabling your matters to run more efficiently and providing substantial gains in speed, consistency, and cost savings.