Lighthouse Extends Relativity Best in Service Designations to Include London


June 7, 2018

Company builds upon Orange-level Relativity Best in Service designations in Seattle and San Francisco with a Blue-level designation in London.

Lighthouse, a leader in technology-enabled e-discovery and advisory services, today announced the company has extended its Relativity. Best in Service designations to include a Blue-level designation in London. The company also re-certified its Orange-level Best in Service designations in Seattle and San Francisco for the fourth consecutive year. These designations recognize Relativity authorized partners who provide exceptional service for end users through best-in-class Relativity delivery and data centers. Lighthouse is one of only eight Relativity Best in Service Partners in Europe.

"At Lighthouse we are committed to offering our clients an elevated level of service and expertise," said Brian McManus, chief executive officer atLighthouse. "Achieving and maintaining Best in Service designations in allof our data centers is a testament to this commitment. In addition, we are particularly thrilled to receive this recognition in London, as it showcases our ability to support our clients globally, while maintaining the high standards of Best in Service."

Lighthouse has been recognized in the Relativity Best in Service program since 2013 and continues to offer clients expert advice and a deep understanding of best-in-class technology. Additionally, Lighthouse encourages employees to pursue Relativity certifications and other legal and eDiscovery accreditation programs. Currently, there are two Relativity Masters at Lighthouse out of 68 Relativity Masters in the world, and 14% of employees at Lighthouse hold Relativity certifications.

"Lighthouse has demonstrated excellent customer service and deep technical expertise with Relativity" said George Orr, vice president of customer service and success at Relativity. "We're excited to see Lighthouse's designation extend to London, and look forward to seeing them continue to provide a great Relativity experience for their clients."

Lighthouse has developed a suite of custom features, solutions, advanced review applications, and expert guidance around Relativity called RelativityPowered by Lighthouse. The suite of services leverages Lighthouse's SmartSeries proprietary tools and customized workflows, aimed to reduce document review volumes and improve review efficiency. Lighthouse's SmartSeries collectively reduces review spend by one-third to one-half.

Relativity Best in Service partners demonstrate their expertise and experience hosting projects on the platform through a voluntary audit. Relativity evaluates individual data centers in three areas: technicalinfrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for duration as a hosting partner, size of Relativity installations, and core Relativity certifications.

Blue-level providers manage data centers that adhere to high standards of service and are designed to provide a quality Relativity experience. Orange-level sites have made additional investments in people, process and technology to manage installations and above-average user counts all while maintaining the high standards of Best in Service.

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About Relativity

At Relativity,we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations aroundthe world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. Relativity has over 170,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and 199 of the Am Law 200. Relativity's cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Relativity has been named one of Chicago's Top Workplaces by the Chicago Tribune for seven consecutive years. Please contact Relativity at or visit a for more information.

About Lighthouse

Lighthouse is a global leader in eDiscovery and information governance solutions to manage the increasingly complex landscape of enterprise data for compliance and legal teams. Since our inception as a local document copy shop in 1995, Lighthouse has evolved with the legal technology landscape, anticipating the trends that shape legal practices, information management, and complex eDiscovery. Whether reacting to incidents like litigation or governmental investigations or designing programs to proactively minimize the potential for future incidents, Lighthouse partners with multinational industry leaders, top global law firms, and the world’s leading software provider as a channel partner. For more information, visit

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